What I Know
Building Engineering Organizations
I've run engineering organizations ranging from 70 people to 250+ — Sprint, Virgin Mobile, Rexel USA, Capgemini. The Sprint operation alone carried $225M in annual technology spend and 550K development hours across four national brands. At Rexel USA, I unified eight independent business lines under a single technology strategy. Capgemini delivery ran across multiple client engagements simultaneously — enterprise and public sector, three continents.
Telecom & Wireless Platforms
As a founding member of the deal team that drove a $440M joint venture between EarthLink and SK Telecom, I conceived and built the OSS/BSS platform from scratch. That operation moved through Virgin Mobile USA's acquisition, and ultimately Sprint, where I took over technology delivery across all prepaid brands as the portfolio consolidated. Virgin Mobile LatAm was a greenfield — introducing the brand to the region across four rapid country launches, 200+ person org, $170M+ raised. T-Mobile brought me in during their merger with Sprint because I'd been in the room for every phase of that consolidation.
M&A Integration & Platform Consolidation
I've evaluated 70+ acquisition targets for platform fit and modernization readiness — and been on the inside of the deals that closed: Helio into Virgin Mobile, Virgin Mobile into Sprint, Rivet Logic into Capgemini. At Rexel USA, I drove the change management that brought multiple banners onto a single CRM for the first time in company history, cutting operating costs by a third.
AI in Production
I put customer-facing AI in production at Virgin Mobile in 2014 — automated resolution handling 81% of inquiries without human intervention. That was a decade before the current wave. Today I run my advisory practice on an AI-native operating system I built myself, with enforcement gates that make every session's output traceable and repeatable.
Board
I currently serve as an Investor and Advisory Board Member at Brighter Children, a global venture-philanthropic organization focused on primary education across India, Latin America, and Africa.
Perspective
On Readiness
Most of the platform failures I've seen weren't technology failures — the operating model couldn't support what was being deployed. I assess operating readiness before touching the technology.
On AI Right Now
Most of what's being sold as AI transformation is repackaged automation with a language model on top. The leverage comes from structure — context management, decision logging, enforcement gates that compound across sessions and people. The system I run my own practice on is built on that architecture.
On Teams
Twenty-five years and multiple transformations with close to zero attrition. People follow me through acquisitions, reorgs, and company changes — and stay.
Contact
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